Refund policy
Last updated: August 12, 2026
Our satisfaction promise
If you are not satisfied with our services or experience a problem that we cannot reasonably resolve, you may request a full refund for the affected monthly service payment. We will also cancel the service at your request, with no long-term contract or cancellation penalty.
How to request a refund
Email hello@autonexai.net or call +213 562 435 094 with your name, business name, the service involved, and a short description of the issue. We will acknowledge your request and review it promptly. Approved refunds are returned to the original payment method where possible.
Timing
Please contact us as soon as you identify a problem. Refunds approved after review are normally processed within 10 business days, although your payment provider may take additional time to post the funds.